Hotel Policies
The essentials for planning a stay at Napa River Inn, 500 Main Street, Napa, California. For more detail on any of these, see our Frequently Asked Questions or call the front desk at 707.251.8500.
Check-In & Check-Out
- Check-in
- 4:00 PM. Early check-in may be available on request, subject to availability.
- Check-out
- 12:00 PM (noon). Check out at the front desk or use express check-out.
- Front desk
- Staffed 24 hours a day.
- Luggage storage
- Available before check-in and after check-out at no charge.
Parking, Wi-Fi & Fees
- Parking
- Complimentary for all hotel guests. The lot fits standard vehicles; please call ahead for advice on nearby options for RVs or trailers.
- Electric vehicle charging
- Charging stations are complimentary for guests.
- Wi-Fi
- Complimentary high-speed wireless internet throughout the property.
- Resort fee
- None. Napa River Inn does not charge a resort fee or other hidden charges.
Pets
- Pet-friendly rooms
- Dogs are welcome through our VIP (Very Important Pets) service in designated pet-friendly rooms. Maximum of two pets per room.
- Pet fee
- $50 per night.
- In the room
- Pets may not be left in the room unattended. The front desk can recommend local pet sitters.
- Pet-free rooms
- Guests with allergies can request a room that has never hosted a pet when booking.
Smoking
- Smoke-free property
- All guest rooms are non-smoking.
Reservations & Cancellations
- Cancellation
- Policies vary by rate. Generally, cancellations within 72 hours of arrival may incur a fee. The policy for your stay is shown at the time of booking.
- Discounts
- AAA, AARP and military discounts are available. Mention your membership when booking.
- Best rate
- Booking direct on this website or by phone gives you our best available rate.
Accessibility
- Accessible rooms
- Mobility-accessible rooms with roll-in showers are available, along with hearing- and vision-accessible features. See our Accessibility Statement for the full list, or call us to book the right room.
More Information
See also our Privacy Policy, California Resident Privacy Policy and Terms & Conditions.
Questions about any policy? Call 707.251.8500 or email reservations@napariverinn.com. Last updated September 2026.